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Hospice Career Frequently Asked Questions (FAQ)

  • How long does Heart 'n Home keep applications or resumes that have been submitted?
    • Our Human Resource Department will keep your application on file for 60 days. After those 60 days your application will be considered outdated and you will need to re-apply for any job openings that you may be interested in.
  • What is the best way to stay up to date with a job I have applied for?
    • The Heart 'n Home career's page will keep you up to date on the status of any position you may have applied for. Feel free to use the Heart'n Home website as a resource to check for future job openings, as we review and update the website frequently.
  • How do I know if my application was received?
    • We are 100% committed to making sure your applications gets reviewed not only through HR, but the supervisor of that position as well. Submitting applications online is the best avenue to make sure we receive your application. You may use the instant chat located on the top right of the career page on our website or email the HR Department at humanresources@gohospice.com if you would like to follow up on the status of your application.
  • Do I need to call anyone once I have submitted my application?
    • We don't expect applicants to call unless there are changes to their application or resume information that was submitted. Please use the instant chat or email (hrdept@gohospice.com) to contact the HR Department. Due to the high volume of calls and emails, an instant chat has been developed to better meet the needs of all applicants.
  • How do the Family Core Values apply to getting a job at Heart 'n Home?
    • Our goal in the HR Department is to ensure that everyone hired at Heart 'n Home upholds the highest professional standards. We do not take lightly bringing someone into our family. Therefore, it is important that new hires understand and agree to live by our 10 Family Core Values. Those Values are: Be Accountable, Create Trust, Build Meaningful Relationships, Create Legendary Service, Demonstrate Respect & Compassion, Commit to Purpose, Be Passionate, Embrace Innovation, Inspire People, and Everyone's A Leader. We are looking for candidates that believe and stand by these same values.
  • What are the Standards of Behavior?
    • The Standards of Behavior can be found under the Hospice Careers tab and are similar to a Code of Ethics. In 2005, a group of Heart 'n Home employees created the Standards of Behavior in order to provide a seamless and united workforce. Every few years, Heart 'n Home gathers high performing employees to review the Standards of Behavior and make any adjustments that are needed. All new hires are required to adhere to those Standards.
  • What do I wear to the interview?
    • We ask that all applicants adhere to the Heart 'n Home dress code, which can be found under the career tab. There may be a few instances where an applicant doesn't have the exact clothing required, please dress as close as possible. The dress code should be worn during any interview at Heart 'n Home.
  • What types of questions are asked in the interview?
    • Heart 'n Home uses behavioral-based questions, as well as questions geared around the Family Core Values. We believe the best way to predict the future is to know the past. That is the reason behind behavioral-based questions. We ask that all candidates treat these questions with the utmost honesty.

    An example of a behavioral-based question is: "Tell me about a time when your work standard was above the standard?" The interview panel will be looking for three things, E.A.R. The E stands for Event, which needs to be very specific. Tell the interview panel the exact event when your work standard was legendary. Then the A, which stands for Action. Tell us about what action you took to create that legendary service. Lastly is the R, which stands for Result. Tell us the end result of your actions. Did your action create legendary service?

    The above question is an example of what to expect with behavioral-based questions. Always take your time in thinking of appropriate examples that best suit the position you're applying for.
  • How early should I show up for my interview?
    • Please show up at least 5 minutes before your interview is scheduled. There is no need to come much earlier, unless you are leaving extra early because you're not sure how to get to the office. In that case, you are welcome to sit in our greeting area as long as needed. We can accommodate you with a cozy chair, water, coffee or soda, and something great to read.
  • How long does the interview process last?
    • Group interviews could take anywhere from 45 minutes to 1 hour. All one-on-one interviews are kept to a 30 minute time frame. We will notify you if there is a need for more or less time before you are scheduled to come in.
  • How do I know if I will be interviewed?
    • We call every candidate when they have been passed to the interview process. Of course, not all candidates can be passed to the interview process; if you do not receive a phone call, do not be discouraged. We accept applications from everyone no matter how many times you've applied.